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Home  /  FAQS

frequently asked questions

Shipping

Please allow 2-7 business days to process and ship your order. We only ship within Canada. Keep in mind processing and delivery times do not include Saturdays, Sundays and holidays.

Returns

Please contact us via email and we will happily ease your concern.

wool dryer balls

How do I use solberi wool dryer balls?

simply toss the dryer balls into your dryer and press start. Use three wool dryer balls for a smaller load and six wool dryer balls for a larger dryer load. Check out our blog for step by step instructions for how to use wool dryer balls most effectively

What are the benefits of solberi wool dryer balls?

Wool dryer balls soften clothes, reduce wrinkles and static cling, naturally, without harsh chemicals, replacing dryer sheets and fabric softeners in your home. They are also eco-friendly and cost-effective, reducing dryer time up to 25%. You can use your dryer balls for a 1000+ loads of laundry, so you won’t have to worry about running out of fabric softener. not to mention solberi wool dryer balls are hypoallergenic and baby safe. Learn more on our blog

Are solberi wool dryer balls natural?

Solberi wool dryer balls are handmade from 100% pure New Zealand wool. They are all natural and use no fillers. 

HOW DO SOLBERI WOOL DRYER BALLS SUPPORT THE WELFARE OF WOMEN IN NEPAL?

they are handmade by artisan women in an underprivileged community in nepal, with ethical working conditions, medical care, education opportunities, and a sense of purpose that empowers women and their families. we appreciate your support!

How long do solberi wool dryer balls last?

Solberi wool dryer balls last for 1000 or more uses, so you won’t have to worry about running out of fabric softener.

Are solberi wool dryer balls safe for my family?

They are completely biodegradable, chemical free, hypoallergenic, and baby safe.

himalayan sea salt

what is himalayan sea salt used for?

We’ve included a cotton bag with pink himalayan sea salt as a gift for you with every purchase, so you can thrive naturally. Put the cotton bag in the dryer, along with your dryer balls, if it’s really dry in your home, or if you are drying a lot of synthetic fabrics. It’s another way to reduce difficult static and to avoid using chemicals in your laundry. 

Essential Oil laundry blends

What are solberi laundry blends?

our blends are Pure, undiluted, steam-distilled and cold-pressed essential oils. dark glass is used to protect the integrity of our oils. 

How do I use solberi laundry blends with wool dryer balls?

add a few drops of solberi pure essential oil to each dryer ball for fresh scented laundry. the first few times you use your wool dryer balls, use A FEW extra drops to infuse the dryer balls with scent. for best results, let the essential oils sit for 15 minutes tO absorb the scent which alLOWS for slower scent release IN THE DRYER. Check out our blog for more information. 

contact us

At solberi we want to help you thrive naturally. If you have any further inquires please get in touch with us. Visit our contact page for more information.